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Shipping Policy

Typical Shipping Times

We always aim to get your games to you as quickly as possible! Orders placed by 2pm EST will ship the same day (with the exception of backordered products).

The following shipping timelines apply within the contiguous United States:

  • Rush - delivered within 1-3 business days (where available)
  • Express - delivered within 3-4 business days (where available)
  • Standard - delivered within 5-9 business days 

Shipping Rates

Within the Contiguous United States

Order Weight Standard

Express

(where available)

Rush

(where available)

Under 1 lb Free Free $15.99
1 to 2 lbs Free Free $17.99
2 to 3 lbs Free Free $19.99
3 to 4 lbs Free Free $21.99
4 to 5 lbs Free Free $23.99
5 lbs or more Free Free $25.99

To Alaska, Hawaii and U.S. Territories

Order Weight Standard
Under 1 lb $5.99
1 to 2.5 lbs $9.99
2.5 to 5 lbs $13.99
5 lbs or more $17.99

Holiday Season Shipping Times

All carriers (UPS, FedEx, USPS) are experiencing unprecedented holiday shipping volumes, in addition to COVID-19 and winter weather delays. 

As a result, shipments may arrive late. Here's what to expect within the contiguous United States (and when to order for delivery by Christmas):

  • Holiday Rush - delivered within 1-3 business days
    • Order by December 21st
  • Holiday Express - delivered within 3-6 business days
    • Order by December 17th
  • Holiday Standard - delivered within 6-12 business days 
    • Order by December 14th

Orders placed after these dates may arrive before Christmas, but please don't count on it. If you experience delays please contact us as soon as possible so we can do our best to resolve it. 

International Shipping

We apologize for the inconvenience, but at this time we are not able to process international orders through our online store. 

If you live outside of the US and would like to place an order, please contact us and we'll do our best to help. 

For our customers in Canada, some of our games are available on Amazon

Exclusions and Limitations

Due to COVID-19, some orders may be delayed. At the moment, our fulfillment centers are operating with on-time delivery, and most orders are arriving as expected. We apologize for any inconvenience caused by shipment delays and appreciate your understanding. 

During the following excluded dates, our fulfillment centers will endeavor to maintain our delivery service level; however, we may be unable to do so due to an unplanned spikes in shipping volume. Excluded dates include (i) warehouse holidays; (ii) “Peak Season” dates including the Friday after Thanksgiving, the week of Cyber-Monday, the first week of December, Mondays during December, December 12th-25th and New Year’s Eve.