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Shipping Policy

Typical Shipping Times

We always aim to get your games to you as quickly as possible! Orders placed by 11am EST will ship the same day (with the exception of backordered products).

The following shipping timelines apply within the contiguous United States:

  • Rush - delivered within 1-3 business days (where available)
  • Express - delivered within 2-4 business days (where available)
  • Standard - delivered within 2-6 business days 

We also offer overnight shipping via UPS Next Day Air Saver (where available). Rates are automatically calculated and displayed during checkout. 

Shipping Rates

Within the Contiguous United States, Alaska, Hawaii, and U.S. Territories

Order Weight Standard

Express

(where available)

Rush

(where available)

Under 1 lb Free Free $15.99
1 to 2 lbs Free Free $17.99
2 to 3 lbs Free Free $19.99
3 to 4 lbs Free Free $21.99
4 to 5 lbs Free Free $23.99
5 lbs or more Free Free $25.99


International Shipping

We ship internationally via DHL, which allows us to ship to most countries around the world. 

Shipping rates vary widely and at this time are automatically calculated and displayed during checkout. If you live outside of the US and do not see shipping available to your address, please contact us and we'll do our best to help. 

For our customers in Canada, some of our games are also available via Amazon Prime

Holiday Season Shipping Times

During the holiday season, longer transit times are common from our shipping partners due to increased shipping volumes and the occasional winter weather delays. 

As a result, shipments may arrive late. Here's what to expect within the contiguous United States (and when to order for delivery by Christmas):

  • Holiday Rush - delivered within 1-3 business days
    • Order by December 21st
  • Holiday Express - delivered within 3-6 business days
    • Order by December 16th
  • Holiday Standard - delivered within 6-12 business days 
    • Order by December 8th

Orders placed after these dates may arrive before Christmas, but please don't count on it. If you experience delays please contact us as soon as possible so we can do our best to resolve it. 

Exclusions and Limitations

During certain times of the year, our fulfillment centers may experience slight delays due to spikes in shipping volume or holiday closures. Peak Season dates, when delays are most common, include the Friday after Thanksgiving, the week of Cyber Monday, the first week of December, Mondays during December, December 12th-25th and New Year’s Eve. We apologize for any inconvenience and appreciate your understanding and patience.